July 1

Leading With Emotional Intelligence: A Path to Effective Leadership 


With 53% of leader/managers currently in burnout (Microsoft Workplace study), EQ scores dropping globally for the past 4 years (Six Seconds SOH study), and low employee engagement costing the global economy an annual loss of $8.9 trillion (State of the Global Workplace – Gallup), the burden on leaders has become staggering. 

In today's fast-paced world, the concept of leadership extends far beyond formal titles and positions. Everyone is a leader because we must first lead ourselves before leading others. Self-leadership is the cornerstone of effective leadership, and emotional intelligence (EI) is the key that unlocks this potential. 

Having just finished exploring the 4 C’s of leadership – competence, character, chemistry, capacity now I want to shift our focus to understanding the secrets of leadership success, and it may surprise you what those are. 

I have recently started to contribute on Reddit…I am part of several sub-Reddits (or basically communities): leadership, emotional intelligence, and I have started my own…EQ_FIT to talk about emotional intelligence skills and competencies, and Business Therapy, for business owners and leaders who need a place to talk about things that most employees would not understand. 

You can probably guess from what I have just said that the secrets to leadership success have very little to do with technical or hard skills. It is the emotional intelligence skills that determine whether a leader will succeed or not…and how great of a leader they will be. 

So…we start a series tying EI skills directly to leadership impact. 

Having just finished revising my “EI for Life and Work” course, I am more convinced than ever that EI skills and competencies are critical to individual and professional success and satisfaction. 

The Essence of Emotional Intelligence in Leadership

Emotional Intelligence, often abbreviated as EI, refers to the ability to recognize, understand, and manage our own emotions and the emotions of others. This skill set is crucial for leaders at all levels because it enhances their ability to connect with their teams, make informed decisions, and navigate the complexities of human interactions. 

Leaders with high emotional intelligence are better equipped to inspire and motivate their teams, handle stress, and resolve conflicts. They create a positive work environment that fosters collaboration, innovation, and productivity. Emotional intelligence skills enhance leadership impact in several ways:

  1. Improved Communication: Leaders who are emotionally intelligent can communicate more effectively. They understand the nuances of verbal and non-verbal communication and can tailor their messages to resonate with their audience.
  2. Better Decision-Making: Emotions play a significant role in decision-making. Leaders with high EI can manage their emotions, preventing them from clouding their judgment, and make more rational, objective decisions.
  3. Increased Empathy: Empathy is a core component of EI. Leaders who can empathize with their team members can build stronger relationships, foster trust, and create a supportive work environment.
  4. Enhanced Conflict Resolution: Conflicts are inevitable in any organization. Leaders with high EI can navigate these conflicts effectively, finding solutions that satisfy all parties and maintain team cohesion.
  5. Increased Engagement: Leaders with high EI foster an environment where team members feel valued and understood, leading to higher levels of engagement and commitment.
  6. Retaining Good Talent: Emotionally intelligent leaders create a positive and supportive workplace culture that attracts and retains top talent. Employees are more likely to stay in environments where they feel emotionally supported and appreciated.
  7. Enhanced Productivity: Teams led by emotionally intelligent leaders tend to be more productive. These leaders create a motivating environment where team members can perform at their best.
  8. Greater Profitability: Companies led by emotionally intelligent leaders often see improved financial performance. Effective leadership leads to higher employee satisfaction, reduced turnover, and better overall company performance.
  9. Workplace Culture That People Want to Work In: Emotional intelligence fosters a positive workplace culture where people feel valued, respected, and motivated. This culture attracts and retains top talent and promotes long-term organizational success.

Specific Emotional Intelligence Skills for Improved Leadership

To harness the power of emotional intelligence, leaders must develop specific EI skills. Here are some critical skills that can significantly enhance leadership effectiveness:

  1. Self-Awareness: Understanding one's emotions, strengths, weaknesses, values, and impact on others. Self-aware leaders are conscious of their emotions and how they affect their thoughts and actions.
  2. Self-Regulation: The ability to manage one's emotions healthily and constructively. Leaders who can regulate their emotions stay calm under pressure and avoid impulsive decisions.
  3. Motivation: A passion for work that goes beyond money and status. Motivated leaders are driven to achieve their goals and inspire their team to do the same.
  4. Empathy: Recognizing and considering others' feelings, especially when making decisions. Empathetic leaders build stronger, more connected teams.
  5. Social Skills: Managing relationships to move people in desired directions. Leaders with strong social skills excel in communication, conflict management, and building networks.

Practical Applications of Emotional Intelligence in Leadership

Developing emotional intelligence is not just about understanding its components; it's about applying these skills in daily leadership practices. Here are some practical ways to incorporate EI into leadership:

  1. Active Listening: Practice active listening by paying full attention to the speaker, acknowledging their message, and responding thoughtfully. This builds trust and demonstrates respect.
  2. Mindfulness Practices: Incorporate mindfulness techniques such as meditation, deep breathing, or journaling to increase self-awareness and self-regulation.
  3. Regular Feedback: Provide and seek regular feedback to foster open communication and continuous improvement. Use feedback to understand how your emotions and actions affect others.
  4. Conflict Resolution Training: Equip yourself and your team with conflict resolution strategies that emphasize empathy, active listening, and collaborative problem-solving.
  5. Team Building Activities: Organize activities that promote empathy and social skills, such as team retreats, group projects, or empathy exercises.


Leading with emotional intelligence is about more than just managing emotions; it's about leveraging those emotions to create a positive, productive work environment. By developing and applying emotional intelligence skills, leaders can enhance their effectiveness, inspire their teams, and drive organizational success. Remember, everyone is a leader because we must lead ourselves before leading others. Embrace emotional intelligence, and you'll unlock your full leadership potential.


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